# Validation error states no doi was sent, but our logs show valid data was sent

**URL:** <https://community.crossref.org/t/validation-error-states-no-doi-was-sent-but-our-logs-show-valid-data-was-sent/13969>\
**Category:** Technical Support\
**Tags:** content-registration, xml\_support, deposit\_support, submission\_log\
**Created:** [17 June 2025 17:53 UTC](https://community.crossref.org/t/validation-error-states-no-doi-was-sent-but-our-logs-show-valid-data-was-sent/13969 "2025-06-17T17:53:49Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![mklem](https://avatars.discourse-cdn.com/v4/letter/m/65b543/32.png) [@mklem](https://community.crossref.org/u/mklem)\
**Post date:** [17 June 2025 17:53 UTC](https://community.crossref.org/t/validation-error-states-no-doi-was-sent-but-our-logs-show-valid-data-was-sent/13969/1 "2025-06-17T17:53:49Z")

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Hi Crossref,

I received a notification stating that our XML deposit with batch\_id “apsxref:068d3ef4-9ec0-4840-b763-cceadd916013” had an empty doi value. Our records show the doi associated with this batch\_id is “10.1103/vq42-b9z2”

Can you confirm the XML sent was valid? I log what we sent and it included the doi value. I also verified that the generated XML passes your validation.

[test\_doi\_2.xml](https://community.crossref.org/uploads/short-url/mlHw0BEe0Zm9cOqAJAw5KxIDTm6.xml) (13.7 KB)

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<div class="post-metadata">

**Author:** ![ifarley](https://sea2.discourse-cdn.com/flex020/user_avatar/community.crossref.org/ifarley/32/44_2.png) [@ifarley](https://community.crossref.org/u/ifarley)\
**Post date:** [18 June 2025 19:33 UTC](https://community.crossref.org/t/validation-error-states-no-doi-was-sent-but-our-logs-show-valid-data-was-sent/13969/2 "2025-06-18T19:33:46Z")

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Hello there @mklem ,

Are you receiving that error from [doi.crossref.org](http://doi.crossref.org) after you submit the XML to us?

When I parse your XML I don’t receive any errors. I also took that one step further and submitted the XML to our test system - [test.crossref.org](http://test.crossref.org) and received a success message for the XML attached to this message:

```auto
<record_diagnostic status="Success">
      <doi>10.1103/vq42-b9z2</doi>
      <msg>Successfully added</msg>
      <citations_diagnostic>

```

If you are receiving an error from [doi.crossref.org](http://doi.crossref.org), do you happen to have the submission ID that is returning that error?

-Isaac

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<div class="post-metadata">

**Author:** ![mklem](https://avatars.discourse-cdn.com/v4/letter/m/65b543/32.png) [@mklem](https://community.crossref.org/u/mklem)\
**Post date:** [18 June 2025 20:12 UTC](https://community.crossref.org/t/validation-error-states-no-doi-was-sent-but-our-logs-show-valid-data-was-sent/13969/3 "2025-06-18T20:12:03Z")

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Hi Isaac,

Here is the info

{“severity”:“P3”,“applicationName”:“Crossref submission email lambda”,“title”:“Crossref validation error”,“message”:{“batch\_id”:“apsxref:068d3ef4-9ec0-4840-b763-cceadd916013”,“doi”:“”,“msg”:“-1”,“submission\_id”:“1701243008”}}

I will see what we logged in the email we received as well.

Thanks

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<div class="post-metadata">

**Author:** ![ifarley](https://sea2.discourse-cdn.com/flex020/user_avatar/community.crossref.org/ifarley/32/44_2.png) [@ifarley](https://community.crossref.org/u/ifarley)\
**Post date:** [18 June 2025 20:16 UTC](https://community.crossref.org/t/validation-error-states-no-doi-was-sent-but-our-logs-show-valid-data-was-sent/13969/4 "2025-06-18T20:16:43Z")

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> [@mklem](#):
>
> 1701243008

Ah. I think it was just unfortunate timing. This was submission straddled our maintenance release yesterday, so the error was definitely on our end. Sorry about that! That’s not typically an issue.

-Isaac